Privacy Policy
Effective Date: September 2024

Buzz2Call Inc. ("us," "we," or "our") operates the Buzz2Call services, including the mobile and web applications (the "Service"). This Privacy Policy describes how we collect, use, and share your personal information when you use our Service and the rights you have regarding your data.

1. Information Collection and Use

• Personal Data
  We may collect the following types of personal data when you use our Service:

  • Contact Information: Name, email address, phone numbers, and address details (including building/unit information).

  • Account Information: Login credentials, including passwords.

  • Payment Information: Information needed for billing, handled securely via third-party services like Stripe.

  • Usage Data: We may collect information about how you access and use the Service, such as your IP address, browser type, device identifiers, and activity logs.

• Cookies and Similar Technologies
  We use cookies to enhance your experience, retain user preferences, and analyze our website's traffic. You may configure your browser to refuse cookies; however, certain features of our Service may become unavailable as a result.

2. How We Use Your Information

We use the data we collect for the following purposes:

• Service Delivery: To provide, maintain, and enhance our Service, including call forwarding configuration and user management.

• Account Management: To create and manage your account.

• Billing and Payments: To process payments and manage subscriptions via third-party processors like Stripe.

• Customer Support: To respond to your inquiries and offer support.

• Service Improvements: To understand usage patterns and improve our offerings.

• Security: To protect user accounts, detect and mitigate fraud, and maintain compliance with legal obligations.

3. Sharing of Your Information

We may share your data with:

• Service Providers: We work with trusted partners to provide payment processing (e.g., Stripe) and other essential services. These providers only use your data as necessary to fulfill their duties to us.

• Legal Requirements: We may disclose your data when required to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

4. International Data Transfers

Your information may be transferred to and maintained on servers located in different jurisdictions, subject to data protection standards. By providing information to us, you consent to such transfers.

5. Security of Your Data

We employ commercially reasonable security measures to protect your data from unauthorized access, use, or disclosure. However, no method of data transmission or storage is fully secure. We strive to use industry best practices, including data encryption and access controls, to protect your information.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data or limit its processing. Please contact us at support@buzz2call.me to exercise these rights.

7. Links to Third-Party Sites

Our Service may include links to third-party websites. We are not responsible for the content, privacy policies, or practices of such sites. We encourage you to review their privacy policies before engaging with them.

8. Children's Privacy

Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect data from children. If you believe that a child has provided us with personal data, please contact us so we can promptly remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted here, with an updated effective date. Continued use of our Service following changes indicates your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@buzz2call.me